Terms and Conditions

Last updated: October 2026

Welcome to Arvo Jacket. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These Terms and Conditions govern your use of our website and any purchases made through our store. We reserve the right to update these terms at any time without prior notice.

2. Products

We make every effort to display our products as accurately as possible. However, colours and details may vary slightly depending on your screen settings. We reserve the right to limit quantities or discontinue any product at any time.

3. Custom Orders

Custom and made-to-measure jackets are priced individually. A quote request is free and does not create an order. A custom order is confirmed only after you approve the quote, the final design and measurements.

4. Orders & Payment

All orders are subject to acceptance and availability. We accept major credit/debit cards and other payment methods as displayed at checkout. Payment must be received in full before an order is processed.

5. Shipping & Delivery

Orders are processed and shipped within our standard processing timeframes. Delivery times may vary based on your location. Arvo Jacket is not responsible for delays caused by shipping carriers or customs.

6. Returns & Refunds

We want you to love your purchase. If you are not satisfied, please contact us within 7 days of receiving your order. Items must be unused, in original condition, and with tags attached to be eligible for a return or exchange.

7. Intellectual Property

All content on this website, including images, text, and logos, is the property of Arvo Jacket and may not be reproduced without written permission.

8. Limitation of Liability

Arvo Jacket shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Contact Us

For any questions regarding these Terms and Conditions, please contact us at arvojackets@gmail.com.